Amazon India

Product replacement or refund Issue

Posted on by Consumer Court
Name of Complainant Sakthivarman R
Date of ComplaintMay 13, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Have ordered a Car Bed Inflatable Mattress. The product was received in a different color, And on returning for replacement /refund there is no proper response from the customer service, stating a different product was received. I’m the person who handed over the same product and not sure what had happened in between from my […]

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Order not delivered even after 6 days of promised time and now that I have cancelled the product they are still giving me troubles.

Posted on by Consumer Court
Name of Complainant Rahul
Date of ComplaintMay 10, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On 3rd May I ordered iPhone 13. On 4th May the delivery agent came but I was not there so I told him to come on a particular time frame. He agreed but later postponed the order. Since then I have been suffering. I have called end number of times to Amazon customer care service […]

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after pick up not refund intiate from 3 months

Posted on by Consumer Court
Name of Complainant neha gupta
Date of ComplaintMay 10, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Please initiate the refund and show refund-related details. mail me at digitaleducationcompany@gmail.com. so i can check my bank account ORDER PLACED 26 April 2022 TOTAL 0.00 SHIP TO NK ORDER # 408-1811549-9559527 ORDER PLACED 26 March 2022 TOTAL 870.00 SHIP TO ORDER # 405-2455751-0953940 ORDER PLACED 26 March 2022 TOTAL 312.50 SHIP TO NK ORDER […]

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Delivery fails and not issued Refund

Posted on by Consumer Court
Name of Complainant Nadeem Alahuddin
Date of ComplaintMay 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My order was delayed and Amazon team agreed to refund the amount and I am waiting for more than 2 months, till now didn’t get my refund, I’ve chatted with several customer care team nobody support me , one agent told me that refund already issued and another agent told that I am not eligible […]

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Prepaid item was not delivered by Amazon even with no cancellation option

Posted on by Consumer Court
Name of Complainant Haimonti Moitra
Date of ComplaintMay 7, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a console table through Amazon on 17Apr, 2022 by making a payment of Rs. 5499. The delivery date was 26th Apr, 2022. The item did not get delivered and no update or intimation was provided. I called them up twice between 30th to 3rd May. Herein the Amazon call center person as well […]

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Refund

Posted on by Consumer Court
Name of Complainant Mrinalini
Date of ComplaintMay 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

my money is not refunded yet…it’s been a month..same thing every day with amazon, haven’t got the reference id from the bank yet…wait 3 days…its been like this for 1 month …this amount is more 4449 ..whereas the lesser amount got refunded immediately. Refund was last modified: May 7th, 2022 by Consumer Court

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Item missing in Delivery

Posted on by Consumer Court
Name of Complainant Bahubali Aski
Date of ComplaintMay 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed order in Amazonfresh #oder: 171-6717970-3013922 , Placed 2 order for Fortune sunflower oil 5L, out of which 1 got delivered and 1 is missing. Informed the same to delivery boy he said to contact customer service. Raised complaint with customer service and no one is taking responsibility to refund or resend the […]

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The return pick up picked by Pickup boy and not submitted to fc. ORDER # 402-8884968-7040340

Posted on by Consumer Court
Name of Complainant Manav Oberoi
Date of ComplaintMay 5, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I purchased a watch and paid Rs 13700/- for same. The watch was very big and therefore returned on next day. Next day around 11.30-12 the courier guy came and picked up the parcel from my address. He didn’t submitted the same to the centre and now amazon saying that we have not received the […]

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Delay in delivering the against the guaranteed delivery date and not delivering home

Posted on by Consumer Court
Name of Complainant Aniruddha Karthik
Date of ComplaintMay 4, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Amazon India delivery executives are not delivering the product to home address. They drop at road side shop. Also they are delivering the product which amazon India promises to deliver. They update the status as per their wish saying customer not available. Delay in delivering the against the guaranteed delivery date and not delivering home […]

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Received fake product from Amazon

Posted on by Consumer Court
Name of Complainant Ankush Mane
Date of ComplaintApril 29, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I did place order # 405-9608549-8725908 on Amazon on 11th April 2022 for Huawei GT 2 Sport Bluetooth Watch- Matte Black (2 Weeks Battery Life_Wireless_5ATM) and received it on 13th April 2021. When unboxed it on 14th April found fake product in the package. Since it was birthday gift for my brother in law, we […]

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