Amazon India

Not getting Refund from Amazon India even though delivery boy has picked up the order

Posted on by Consumer Court
Name of Complainant Debasmita Chakraborty
Date of ComplaintJune 18, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi Team , I have faced a lot of issue while returning one product. I have given the product to the delivery boy but he has not updated that in the system now i am neither getting the refund nor getting the new product. I have called several time to the customer center & sent […]

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Amazon delivery guy stole returned item

Posted on by Consumer Court
Name of Complainant Taran Arneja
Date of ComplaintJune 16, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I purchased an item from Amazon, and returned it. Amazon sent delivery person for pick up. As per Amazon policy, they do not issue return receipt for successful pickups. Customer is not protected against thieves. He picked up the item, stole and and reported not returned. Now Amazon wont refund and wont share details of […]

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Supply of medical products in tampered/damaged packaging by Amazon India – order # 406-0179972-5691544, dated 24th May 2022

Posted on by Consumer Court
Name of Complainant Sujal Shan
Date of ComplaintJune 13, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered Accu-Check Guide Glucometer vide order # 406-0179972-5691544, dated 24th May 2022. The said product was delivered yesterday i.e. 29th May 2022 by Amazon. When I opened the Amazon packing, I found that the product pack was tempered/damaged including the tempered packing of the test strips. In case of a medical product delivered in […]

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Damaged product delivered and Amazon refused return

Posted on by Consumer Court
Name of Complainant Subhash
Date of ComplaintJune 12, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered a speaker on 01-06-2022 via order #408-1003669-1978724 and paid Rs 4960.90 through amazon pay balance but I got it on 05-06-2022 in damaged condition (See attached pictures of Damaged speaker). So, I requested a return of this product citing the reason “Product damaged, but shipping box is OK” and uploaded pictures of the […]

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Unverified Seller Sold Phone On Amazon, now phone is blocked

Posted on by Consumer Court
Name of Complainant Prapti Bhasin
Date of ComplaintJune 12, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I am writing my case for my Samsung Device – Samsung Galaxy F62. IMEI Number – 350641035252557 This device was bought on 10th August 2021 from Amazon India from the registered email address – chetan.babbar111@gmail.com. . Amazon India is also marked in CC. The payment was made in full to Amazon India when the device […]

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Worst service from Amazon team

Posted on by Consumer Court
Name of Complainant Ankita Chaurasia
Date of ComplaintJune 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am writing to seek your help in resolving a problem that I am experiencing with Amazon . It is a problem that is causing me some concern and that I have been unable to solve without bringing to your attention. I hope in doing so we can deal with the issue quickly and amicably. […]

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Not received refund

Posted on by Consumer Court
Name of Complainant Anup Kabde
Date of ComplaintJune 12, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Received wrong item from amazon but they are not ready to give refund against that. The item us alredy returned to amazon. Not received refund was last modified: June 12th, 2022 by Consumer Court

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Locking of account

Posted on by Consumer Court
Name of Complainant Karan Saksena
Date of ComplaintJune 11, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

My Amazon account linked to kar3009@gmail.com was locked a few months ago after repeated hacking attempts. Amazon India is refusing to transfer Rs 11,000 + which I had loaded on my Amazon pay balance. I have reached out to customer care may time but they give no positive response Locking of account was last modified: […]

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Refund not credited

Posted on by Consumer Court
Name of Complainant Ajay Panwar
Date of ComplaintJune 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

An item was ordered (order details below) on apr 2. Product was faulty and a replacement was created. Replacement happened and replaced product was also faulty. Another pick-up was created to return the product. No one came to pick it up. Several pick-ups were then created by Amazon and I was asked to finally discard […]

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Return not taking

Posted on by Consumer Court
Name of Complainant Padmaja
Date of ComplaintJune 11, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I have ordered 2 products and one product have size issue. I have requested for return but they are doing fraud and not sending anyone for return pick up. But they are saying they have sent and it got cancelled. This is the 2nd time I am facing this kind of issue with amazon they […]

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