Amazon India

Send me different model of phone and block my account after that not accepting my return

Posted on by Consumer Court
Name of Complainant Aaina choudhary
Date of ComplaintAugust 19, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a mobile phone (realme 9 pro plus) from Amazon on 25th july and i received the parcel on 1st August when i unboxed the parcel i got a different model (realme 9 pro) Then i request a return for the order my request doesn’t fulfill 3_4 times when the request accepted then amazon […]

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Delivery of defective product

Posted on by Consumer Court
Name of Complainant Ajay sharmal
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

This message is regarding poor and pathetic service support from Amazon India team. I am a prime member of Amazon India and I have purchased one Lenovo Think Book 15 AMD Ryzen 3 5300U 15.6″ (39.62cm) FHD 220 Nits Antiglare Thin and Light Laptop (8GB/512GB SSD/Windows 11/MS Office/Mineral Grey/1 order no. Order# 406-2045613-9321127 on 7th […]

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Amazon India — Delivery boy cancelled order without my consent

Posted on by Consumer Court
Name of Complainant Sharath Sudheer
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

ORDER # 403-5666029-7369114 1) I purchased a mobile in Amazon during Amazon Great Freedom Festival sale(Aug 6th to Aug 10th 2022). That was the time when I got some discount on MRP. I have availed exchange policy too. 2) During the day of delivery(Aug 14th Sun), delivery boy mentioned that he cannot deliver my order […]

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Not delivered Item also not issue the Refund by Amazon India

Posted on by Consumer Court
Name of Complainant Yogesh Kumar
Date of ComplaintAugust 17, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have Ordered vide ID : 171-0287334-4809132 Dated 23.07.2022 but they wrongly delivered the product. I requested Amazon to deliver me an actual product. They raised the Ticket and asked me for 3 days to investigate. They passed 5 days after that they approved me to exchange the product on 29.07.22. But after they didn’t […]

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Defective electronic product

Posted on by Consumer Court
Name of Complainant Ramesh Nikam
Date of ComplaintAugust 15, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have purchased portronics DASH 40W Bluetooth karoake speaker. The product was delivered on 6-08-2022 and on 8-8-2022, I have launched the complaint for return of the product and refund of my money Rs 6000. Since then I launched three complaints. Everytime, the complaints are cancelled without visiting my home or calling me. This has […]

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Order Done through Amazon India Portal

Posted on by Consumer Court
Name of Complainant BIJENDER SINGH
Date of ComplaintAugust 12, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Sir I had ordered one Product on Amazon , Product was Rakhi and ordered on 3 Aug 2022 and delivery date was 10 Aug 2022. On 9 August 2022 I got message from Amazon that your product had been delivered to the address but when I checked still today we hadn’t received the product. I […]

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Cashback not received

Posted on by Consumer Court
Name of Complainant S. Mishra
Date of ComplaintAugust 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Amazon gave a coupon for 20% cashback on purchase of watch. I purchased a watch but they refused cashback saying wrong payment method used even though coupon did not mention any particular payment method. I had complained to customer care 3 times but they just keep saying “your problem will be resolved and we will […]

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Package Returned Without Delivering within the given TAT of 11 Am to 3 Pm

Posted on by Consumer Court
Name of Complainant Nawaz Pasha
Date of ComplaintAugust 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered an product by choosing Amazon Pay later. I pay Rs. 175 so that product would be delivered Today(08 Aug’2022) 11 Am – 3 Pm. However Product not delivered Moreover I got a call from Amazon IVR stating that product is being since I did not answer the executive But “ I DID […]

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Fake iPhone 13 delivered

Posted on by Consumer Court
Name of Complainant Abadh Jha
Date of ComplaintAugust 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 4th Aug, I booked iPhone 13 using Amazon India. Received it same day and when I switched on, it was nor original as I was not even able to setup account. Tried return/refund immediately on same day but Amazon gave message to contact carrier (Apple Service Center). Next morning i had chat / call […]

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Product Delivery delay

Posted on by Consumer Court
Name of Complainant Bhalchandra Pawar
Date of ComplaintAugust 6, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered a mobile phone on 24th July 2022 from Amazon and being a paid prime member service delivery is expected in stipulated time but product NOT delivered and customer care executive placed a fresh order for product delivery. Contacted Amazon but response was wait and watch. Being a paid prime member for inconvenience […]

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