Amazon India

Product not delivered on time

Posted on by Consumer Court
Name of Complainant Mandar
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint Utilities
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Ordered product on 23 Aug and it was assured that it will be delivered on 26 Aug till 9 pm On Amazon Mobile application it was showing out for delivery however suddenly they changed the status as informed to wait till 28 aug 22 and later raise refund request. Also not shared the complete details. […]

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Received damaged product, replacement not yet provided

Posted on by Consumer Court
Name of Complainant Ram
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received damaged product worth of 102000.00, as per my request they initiated replacement within first 2 days. That replacement product damaged while in transit and not delivered to me, returned to seller without my interaction. Now Amazon not giving me replacement, even though I haven’t received replacement product. They forcing me to return original […]

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non issuance of refund

Posted on by Consumer Court
Name of Complainant KANAK JAIN
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

The consumer has ordered (order id 408-7022179-6316306) a product named Sony WH-1000XM4 Wireless headphones from Amazon website. The consumer has received a technically defective product so the consumer contacted amazon customer support about that defectiveness then support executive suggested he can replace the product with the same new one after some days replacement product has […]

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Return request of product raised several time , no one picking up product and not providing Refund as well

Posted on by Consumer Court
Name of Complainant Vinita ANAND
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

AMAZON: This is regarding a product for which multiple times return request has been raised. First time it was raised on 3rd August and since the i have been calling customer care and on the person whose number was mentioned received in SMS. Everytime getting some other excuse and till date no one has come […]

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Amazon India — Return and Refund scam

Posted on by Consumer Court
Name of Complainant yugendran
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have ORDER # 406-4339559-6146721 Redmi mobile on 12 August and I receive on 15 August. While using the mobile it has some problems I have raised return compliant they have checked using their online application. And accepted there is an issue in product. The they arrange for retun pick up. But the 1st return […]

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Non-refund of returned product from Amazon India

Posted on by Consumer Court
Name of Complainant Rajinikanth CH
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi, Firstly, Amazon send the wrong product, hence i have returned the same. However they have not initiated the funds even after 10days also. hence approached amazon customer care for refund status. Now Last 20days they have saying that Our Returns Department advised us that they received local t-shirt. We confirmed the Puma Men’s Cotton […]

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Late delivery of order even after pre-payment and assurance from agents that product will be delivered on time.

Posted on by Consumer Court
Name of Complainant Nikhil S
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered Sparx shoes on 17th August 2022, it was supposed to be delivered on 18th August. On delivery date instead of delivering the product the status got updated as “incorrect address” where as I never got any update nor call from delivery agents. I have contacted amazon customer care in chats and calls. […]

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Amazon harassing customer consistently

Posted on by Consumer Court
Name of Complainant Samyukta Girish
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered a pencil box from Amazon which came in the wrong color along with other Items. I applied for refund and called customer care to complained. The executive promised a replacement with right color and forgot to cancel the refund. They collected the item separately for refund and when the replacement product came, […]

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I received wrong product by amazon

Posted on by Consumer Court
Name of Complainant vaibhav dilip sawant
Date of ComplaintAugust 24, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered lee code shoes but I m received some small statue cloths the cost of the product is 999, I’m mentally depressed caused amazon denied the duty I received wrong product by amazon was last modified: August 27th, 2022 by Consumer Court

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Non Delivery of the product, no refund either

Posted on by Consumer Court
Name of Complainant Manmohan Mishra
Date of ComplaintAugust 23, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had placed an order for 3 tops on 24th July 2022. It did not get delivered by 2nd Aug 2022 where in expected delivery date given was 27th July 2022. After multiple calls and followups, that order was reinitiated by Amazon with new delivery date (3rd Aug 2022). Even in this date the order […]

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