Amazon India

Deduction of money without permission.

Posted on by Consumer Court
Name of Complainant Shalu Virk
Date of ComplaintJuly 24, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I received a message just a few minutes ago that Amazon India CYBS SI has deducted Rs. 1499 from my bank account, although I have not made any purchase. Rather, they owe me a sum of Rs. 1596, which they have not refunded yet. Deduction of money without permission. was last modified: July 24th, 2023 […]

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Items being returned without my consent continuously

Posted on by Consumer Court
Name of Complainant Mamta
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am a prime customer and i have ordered 5 items in the last one week. No one attempted to deliver but items were returned with a reason saying that I rejected them. In reality I was literally waiting for them. I so badly needed one of them as it was my mom’s birthday gift. […]

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First my parcel got delayed for delivery then it got cancelled without my knowledge

Posted on by Consumer Court
Name of Complainant Ashwin sharma
Date of ComplaintJuly 22, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
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I ordered a phone from Amazon on 16 th of july and its estimated delivery date was 19th of july but it got delayed with a note that the delivery agent tried to contact me but in real i didn’t got any call from him. Then on the next day ie 20 th july it […]

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Amazon phone delivery with exchange

Posted on by Consumer Court
Name of Complainant Harshavardhan
Date of ComplaintJuly 21, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

i have ordered a mobile phone during the prime day sale on amazon with card discount and an exchange offer with all the benefits the phone costed me 31,128/- includes pick up cost for the exchange phone. When the delivery reached to deliver the phone he rejected the old phone without even checking the phone […]

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Product showing delivered but haven’t received yet

Posted on by Consumer Court
Name of Complainant Arjun VT
Date of ComplaintJuly 20, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered a product from amazon.in on 07/07/2023 by using amazon pay later payment system, and the apps showing that the production is delivered on 12/07/2023. But till today i haven’t received the product. I have contacted the customer service multiple times but the issue not yet solved. Product showing delivered but haven’t received […]

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Not refunded yet by amazon india

Posted on by Consumer Court
Name of Complainant Murtaza Mehraj
Date of ComplaintJuly 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I orderd a bluetooth speaker from amazon and i returned it but near about 15 to 20 days the refund is not initiated yet i called several times to amazon costumer care but they picked my call and hold it for many half an hour sir i want justice amount is 1500 Not refunded yet […]

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Amazon safe-T claim

Posted on by Consumer Court
Name of Complainant Sujith Mathew
Date of ComplaintJuly 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’m a seller in Amazon Seller Portal a E-Com & Retail Platform. I send a Bosch Blower GBL 620 to the customer and in return i get a fake product a set of lock and key. My safe t claim got denied and not granting my claim. Order id :- 408-3909549-6062731 SAFE-T Claim ID: 23888-67935-7312527 […]

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Product not delivered

Posted on by Consumer Court
Name of Complainant Sudhir Singh
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 4 products from Amazon on July 14th and made instant payment using my credit card, on the product page guaranteed delivery was promised by July 15, however they showed all 4 products delivered on 15th July when I contacted Amazon CS team on July 16th they ask me to wait till 18th July […]

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Not delivering the order

Posted on by Consumer Court
Name of Complainant Rejila Velandy
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have placed the orders of 9 items through Amazon on 12th July and suppose to get delivered from 16,17 And 18. On 16th the order shown ‘Return to seller’. So I contacted the customer service and they said it was damaged on arrival. On 17th I was expecting next order to be delivered and […]

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