Amazon India

Defective product received

Posted on by Consumer Court
Name of Complainant Vikram singh lalotra
Date of ComplaintNovember 4, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear sir on 14 oct 2020, i purchased eureka firbes vaccuum cleaner vide order no 405-8940044-7974722 dated 14 oct 2020. I received vaccuum cleaner on 17 oct 2020 having multiple dents on it, accessories and mannual missing. On 17 only i contacted customer care with all images of dents and serial no. They approved the […]

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My replacement is not accepting

Posted on by Consumer Court
Name of Complainant Abhishith mb
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

My replacement/ Return periods ends on oct 31 and when I contact coustomer care for replacement  they are saying you can’t replace the product as the return period is ended My replacement is not accepting was last modified: October 31st, 2020 by Consumer Court

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Amazon Refund not received

Posted on by Consumer Court
Name of Complainant Sharanjit Singh
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hello Sir, I placed a Prepaid order on Amazon on 23 Sept 2020,  and returned the same on 28th Sep 2020,due to defective product.  The product is already picked up but the refund not received til date. I called Amazon CC a number of times and every  time they demanding 24 to 48 hrs for […]

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Amazon cancelled the order after after 9 days of placing the order. I had paid using Amazon Pay but not refunder after 24 hours.

Posted on by Consumer Court
Name of Complainant Sonam Chopel Lepcha
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I bought a product on but after 8 days of Amazon cancelled the order without giving any explanation. I had paid using Amazon Pay. They claim that if a customer pays with Amazon Pay balance and if the order is cancelled the refund is instant i.e. it is credited to my Amazon Pay balance. But […]

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Return of newly purchased mobile

Posted on by Consumer Court
Name of Complainant Sarada
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have purchased Samsung Galaxy M51 mobile from Amazon online with an option to return the product with in 7 days. I have placed return request on 7th day of product purchase ( 10/26/2020) due to quality and performance issues in Amazon website and got a auto response saying that Amazon team will investigate on […]

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Fraud by Amazon India. Item missing inside package but amount was charged.

Posted on by Consumer Court
Name of Complainant K. V. Apparao
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered Titan connected x smart watch from amazon on 20-10-2020 and when the package was opened after delivery, the watch was missing inside the package. Only a charger and an extra strap were present. I have raised a complaint, called them and chatted with the amazon team daily. Initially, they assured me of […]

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Amazon Fraud

Posted on by Consumer Court
Name of Complainant Shubham Gupta
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

1.Order of Samsung Mobile phoneM51- Order id-405-4811535_8859551 placed at 17 October,2020 from Amazon which was delivered on 19 October,2020 2.Total amount paid-17499 after applying HDFC discount and there was an exchange of an old phone redmi y2. 3.Complaint raised on 19 October, 2020 infront of the delivery boy where he agreed that the box was […]

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Defective iphone 128 Gb, Red from Amazon India

Posted on by Consumer Court
Name of Complainant Divya Sharma
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hi All, I am Divya Sharma.I purchased an apple iphone from amazon, an account registered with email ID: not mentioning for security purpose. I placed an order on 16th october 2020. Order ID : 404-1238991-7205933 for Rs. 52599 + Rs. 2400 (Rs.54999) with exchange. I received a product on  21st October 2020. I am writing the mail after […]

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Refrigerator

Posted on by Consumer Court
Name of Complainant prakash Pawar
Date of ComplaintOctober 26, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

We have ordered 420 ltr refrigerator to Amazon. When we got home, we found out that the refrigerator is not working. It was defective. Cost of refrigerator of Rs.41690.00 Then we contacted the company and said that your item is defective. So they say that your address is not active so you have to take […]

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Complaint about fake promises given by amazon executives .., Robbery from Indias great e commerce website

Posted on by Consumer Court
Name of Complainant Sreenivas
Date of ComplaintOctober 26, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On 16 th of october , when great indian sale starts at 12 am ., i contatcted the customer service of amazon as i have doubts regarding the hfdc bonus offer .., As per given advice of amazon executives .., i have added items to the cart and even after this i called customer service […]

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