Amazon India

Defective product delivered. Not picked up nor amount was refunded.

Name of Complainant Mukund Sharma
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Dear Sir/madam, I have received a damaged product from one seller in Amazon, the day I received product I have contacted customer care and sent mail to Amazon image email id as per the request from executive. Now I have done many follow ups over amazon chat messenger every time I was informed product will […]

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Return item not picked up even after 10days of follow up

Name of Complainant Priyanka
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order no :402-6070606-0353155 & Order no:403-4390056-3744324 Return item not picked up even after 10days of follow up was last modified: November 15th, 2020 by Consumer Court

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I didnt get my refund amount back

Name of Complainant Abhishek
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have buyed one item of one quantity but I received same items at different time and I have payed on cash for both items and I have returned one item they taken back the item but I didn’t received my amount back. I didnt get my refund amount back was last modified: November 15th, […]

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received faulty product from Amazon India and they are not refunding or sending replacement order

Name of Complainant Laxman Kumar
Date of ComplaintNovember 14, 2020
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

Hi We have received a faulty product from Amazon India on 21st Oct 2020. After that i raised the issue with Amazon on 22nd Oct 2020 with all the details. They said they will ask seller to contact me. Seller contacted me and said they will send the replacement order. But after 3 days they […]

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Non refund of a product which is undelivered

Name of Complainant Hemalatha
Date of ComplaintNovember 14, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an product named “Srishti by FBB Women’s Ankle Length Cigarette Pant(Beige, L)”, on Amazon vide order no. 403-2526790-2335561, dated 17th September 2020 of price Rs.399.20/-, which was expected by 23rd September 2020. I had made an immediate online payment using my Debit card while placing my order. The issue is that the product […]

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Not refunding my money

Name of Complainant Ravi Kumar
Date of ComplaintNovember 8, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed an order for a saree on 21st October 2020 and the order number 406 5025 5428 815312 worth Rs. 499 . I returned the saree on 22nd of October but no refund has been made till date despite of repeated reminders.  I registered a complaint with your customer care team and the travel […]

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Non-Shipment of Order

Name of Complainant Sabyasachi Panda
Date of ComplaintNovember 8, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am an AmazonPrime Customer and have been using the services of the company regularly. This is regarding an order (Order # 403-9293993-9207561) placed on the 30th of October, 2020 (and prepaid with Credit Card) with Amazon India for several items. Typical experience with Amazon (and I think every regular buyer knows this, has complained […]

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Wrong bill is provided by Amazon.

Name of Complainant Devendra Kumar Jain
Date of ComplaintNovember 8, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have purchased two Geyser from Amazon. Cost of geysers was Rs. 6370/-. Instant discount of 10% was there on HDFC card. So after discount I paid Rs. 5733/-. But the Bill provided to me was for Rs. 6370/-. There was no mention about discount on the bill. Hence the amount mentioned on bill and […]

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AMAZON India LOUSY customer Service. I LOST Rx 10K

Name of Complainant Sujoy
Date of ComplaintNovember 8, 2020
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I had ordered something worth Rs10K that needed to be returned. The think did not come with a price tag when delivered . But amazon’s return service/ software system make price tag mandatory. We have so far logged 6 different requests . But none of them did pick up the item. I think Amazon India […]

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Ordered The Product (OnePlus TV 55 Inch) on 29th Oct, but Neither Delivered nor Cancelled. Even Not Cancelling from My Side Also

Name of Complainant Arun Sharma
Date of ComplaintNovember 8, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have Ordered The Product (OnePlus TV 55 Inch) on 29th Oct, but Neither Delivered nor Cancelled. Even Not Cancelling from My Side Also. Support Team always said to wait 3 Business Days, 24 Hours but nothing happened. HDFC Bank has charged Rs 240 for EMI Processing Charges and there was no details and information […]

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