Amazon basics

Warranty repair/ replacement not done even after 45 days

Posted on by Consumer Court
Name of Complainant Subhas Chandra Nath
Date of ComplaintApril 24, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The washing machine branded as Amazon Basics went out of order shortly after installation on 7/3/2022. It is siphoning out water without washing.The technician visited and advised for warranty replacement as it was defective. It is style pending the Warranty repair/ replacement not done even after 45 days was last modified: April 24th, 2022 by […]

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Defective fridge

Posted on by Consumer Court
Name of Complainant Daisy Navdar
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I bought a fridge from Amazon basic and it was delivered today- before the technician could open the entire packing my husband touched the fridge and got an electric shock – the technician told us that some part which is connected to a battery had shorted – he also got an electric shock – I […]

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AmazonBasics :(- Not meeting consumer expectation – Unable to provide a proper resolution

Posted on by Consumer Court
Name of Complainant Rakesh
Date of ComplaintJune 5, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

ORDER # 405-2369057-2352325 I have ordered for AmazonBasics 1 Ton 3 Star 2021 Inverter Split AC, White, which got delivered on Apr 28, 2021, I followed with the amazon call center for the installation which was confirmed through email and on call on the next day, however till date installation didn’t happen. I did follow-up […]

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Not getting product service since last 6 months

Posted on by Consumer Court
Name of Complainant Radheshyam nayak
Date of ComplaintJanuary 25, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

dear sir Since last 6 month Amazon not providing warranty service for washing machine purchased Amazon basics and everyone I call the customer care they always telling wait for more days but not giving any solution Not getting product service since last 6 months was last modified: January 25th, 2021 by Consumer Court

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