Ajio

Refund of payment for online order

Posted on by Consumer Court
Name of Complainant Akhil
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir I returned my product on 27 /12/2020 and For this product i done payment by Cash and payment Refund is initiated by Your End on the Date 7/1/2020 But i dont received that Initiated Payment in My given Bank account or in Ajio wallet and i call in customer care so many times […]

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Return order and refund issue

Posted on by Consumer Court
Name of Complainant Prachi Sharma
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I have returned a product which I have ordered and they have not initiated the refund of the product till now. I think the person who came to collect the item has stolen the product. I tried calling and mailing the customer support team but no reply has been received from them. Ajio is a […]

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Refund not received for the failed order after 1.5 months

Posted on by Consumer Court
Name of Complainant Deoyani
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

My UPI transaction to AJIO was successful and money has been debited from my account . It has been successfully credited to AJIO’s account still the oreder was not been placed on the AJIO site and now they are denying to refund my money. This has happened on 9th Jan and still I did not […]

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Paid twice for a single order and they are refusing refund

Posted on by Consumer Court
Name of Complainant Nuzrin Nihas
Date of ComplaintFebruary 28, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had paid an amount of Rs1421 for an Ajio order on 9 th Sep (To ECM/0080 /AJIO\AJIO).But the payment  was shown as failed but  money got debited from my account .Seeing the failed payment status, after an hour I paid again (To ECM/9211/AJIO\AJIO).This transaction was successful .Both of them was done by my debit […]

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Return issue

Posted on by Consumer Court
Name of Complainant Krithika
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have received the product on dec till now they have not taken back now it is feb 21..Ajio is one of the big cheaters and liars…customer care doesn’t care about the customers they are simply telling  manual pickup will be done . But till now no pickup done. They sell useless local products and […]

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Amount not refund after 2 months

Posted on by Consumer Court
Name of Complainant Ruby khan
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed an order for an item worth ₹2863.93 with order id FL0209342083, Few items wasn’t my size so i returned it and the Ajio company hasn’t returned my money yet Refund not Initiated was last modified: February 15th, 2021. we have raised many complaints to ajio care but still not working to till […]

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wrong product delivred.

Posted on by Consumer Court
Name of Complainant Nagaveni M
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Actually the wrong item was delivered with a different invoice inside and an item also different but the outer cover is in my name, if I’m going to return the pickup boy is not accepting the product saying that different item.. I am trying to contact customer care but not able to connect. please help me […]

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AJIO | account locked

Posted on by Consumer Court
Name of Complainant Poorva tiwaru
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

It’s been one month but still my account is locked which has lakhs of transaction. There is no resolution from customer care or grievance officer. I want my account to get uncloked as my refund of 5000 is stuck AJIO | account locked was last modified: February 22nd, 2021 by Consumer Court

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Not able to return the product since last two months

Posted on by Consumer Court
Name of Complainant Preeti
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I purchased few items from ajio in dec. They showed it not delivered. Inspite of sending them the invoice of the products that i got and raising the issue continously from last two months they are not doing anything. Order id FL0213818977 Not able to return the product since last two months was last modified: […]

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Amount debited but order not placed, no refund.

Posted on by Consumer Court
Name of Complainant Pratik Bajpai
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

  I was placing an order for a pair of Nike shoes of ₹2957 via Google pay UPI on 4th February 2021. The amount was debited from my account but the order was not placed, as the item is still being displayed in my bag. I have mailed Ajio customer care repeatedly regarding the refund, […]

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