Ajio

Ajio charges a convenience fee when they’ve shipped damaged products. They just ask you to initiate a return and don’t refund the convenience fee

Posted on by Consumer Court
Name of Complainant Neha
Date of ComplaintNovember 16, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I recently purchased three products from Ajio. I had to get two of them exchanged for a new size. However the delivery agent wasn’t able to proceed with the exchange since there was a tag mismatch. This is an issue from Ajio’s end and the only resolution to this from their customer support was to […]

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Wrong item delivered

Posted on by Consumer Court
Name of Complainant Sharmila
Date of ComplaintOctober 10, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered dress from ajio and I received wrong product and returned the product and they told we shipped correct product and won’t gave refund Wrong item delivered was last modified: October 10th, 2024 by Consumer Court

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Received partial items

Posted on by Consumer Court
Name of Complainant Meenu Mathur
Date of ComplaintOctober 8, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order – #FN8507500613 (2 Items) I have ordered 2 items from Ajio on 26th September 2024. But I have received only 1 item out of 2. They sent one package and a delivered message for both items in application so naturally I assumed both items are in the same bag. Opened it to find only […]

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Ajio canclle my order without permission

Posted on by Consumer Court
Name of Complainant RAJYAGURU Sammit
Date of ComplaintSeptember 17, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Ajio cancelled my order with Id-FN1168505018 it’s levi’s jeans of worth RS.790. I ordered it on 13 sept. 2024 and after these 3 days on 16 sept. 2024 they cancelled my order without my permission or without my concern.I needed that order very urgently and without any reason they cancelled it. If there was any […]

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Ajio account blocked

Posted on by Consumer Court
Name of Complainant Akshitha
Date of ComplaintSeptember 17, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I returned the clothes from ajio due to size or quality issues and now my account is not opening and there’s money in ajio wallet I think it’s so unethical to block like this Ajio account blocked was last modified: September 17th, 2024 by Consumer Court

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Ajio not refunding money even after returning the product

Posted on by Consumer Court
Name of Complainant Bhavani mahatma
Date of ComplaintSeptember 1, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am writing to bring to your attention an issue regarding the non-receipt of a refund amount into my bank account. On 12th August I ordered a jacket on e-commerce website Ajio ,being unsatisfied with the product I requested return [Date of Refund requested 15th August ], a refund was initiated for the amount of […]

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Ajio self shipment policy

Posted on by Consumer Court
Name of Complainant Srushti
Date of ComplaintAugust 16, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a jeans which doesn’t fit me. I want to return it and get my refund. But ajio app shows return exchange not applicable, you can self shipment it the address given to you. As a customer I find this strongly inconvenient. Because I have no expertise regarding how to ship items. But if […]

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Received a different and used product

Posted on by Consumer Court
Name of Complainant KLS
Date of ComplaintJuly 19, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Team, I had placed an order for boot cut jeans wherein a filthy used and torn jegging was delivered. When I had raised a complaint about the same Ajio says our back end confirms that product is intact. Pick up agent doesn’t pick the product neither Ajio takes appropriate action. Why they are forcing such […]

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Ajio cancelled my order without my permission or consent

Posted on by Consumer Court
Name of Complainant Mahesh
Date of ComplaintJuly 17, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Ajio cancelled my order without my permission. Atleast they didn’t inform to me in message. Ajio cancelled my order without my permission or consent was last modified: July 17th, 2024 by Consumer Court

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Ajio didn’t refund

Posted on by Consumer Court
Name of Complainant Krishna gupta
Date of ComplaintJune 22, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a t-shirt from ajio on 15 May 2024 and I received the product on 17th May. I opened the package and didn’t like the quality of the t-shirt. The material of the t-shirt was very poor and looked like an old product. So I instantly requested the return request on ajio on 17th […]

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