Ajio

Refund not done from Ajio after picking up.

Name of Complainant Jenny Jazz
Date of ComplaintJanuary 16, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On 8-1-2024 my return product was picked up. Returns ID- 1.#RT170685598 2.#RT170694573 3.#RT170856363 I got refund for above 1 and 2 product. But didn’t get refund for #RT170856363. Delivery agent has already picked up the item on same day. I have raised complaint to Ajio customer care . But unfortunately they are unable to give […]

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Internet service

Name of Complainant Ayushi
Date of ComplaintJanuary 16, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My order was cancelled and it showing that I was the one who cancelled it and the customer care are not picking phone Internet service was last modified: January 16th, 2025 by Consumer Court

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My refund has not been initiated

Name of Complainant Nazir
Date of ComplaintJanuary 15, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I returned a parcel on 2nd December with a Return ID RT166520855 and the pickup boy came at my doorstep and took the exact same parcel i had ordered. After that Ajio provided me a promised refund date of 19th December after waiting till 19th nothing happened they didnt initiate my refund. Next day I […]

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Ajio charges a convenience fee when they’ve shipped damaged products. They just ask you to initiate a return and don’t refund the convenience fee

Name of Complainant Neha
Date of ComplaintNovember 16, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I recently purchased three products from Ajio. I had to get two of them exchanged for a new size. However the delivery agent wasn’t able to proceed with the exchange since there was a tag mismatch. This is an issue from Ajio’s end and the only resolution to this from their customer support was to […]

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Wrong item delivered

Name of Complainant Sharmila
Date of ComplaintOctober 10, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered dress from ajio and I received wrong product and returned the product and they told we shipped correct product and won’t gave refund Wrong item delivered was last modified: October 10th, 2024 by Consumer Court

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Received partial items

Name of Complainant Meenu Mathur
Date of ComplaintOctober 8, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order – #FN8507500613 (2 Items) I have ordered 2 items from Ajio on 26th September 2024. But I have received only 1 item out of 2. They sent one package and a delivered message for both items in application so naturally I assumed both items are in the same bag. Opened it to find only […]

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Ajio canclle my order without permission

Name of Complainant RAJYAGURU Sammit
Date of ComplaintSeptember 17, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Ajio cancelled my order with Id-FN1168505018 it’s levi’s jeans of worth RS.790. I ordered it on 13 sept. 2024 and after these 3 days on 16 sept. 2024 they cancelled my order without my permission or without my concern.I needed that order very urgently and without any reason they cancelled it. If there was any […]

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Ajio account blocked

Name of Complainant Akshitha
Date of ComplaintSeptember 17, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I returned the clothes from ajio due to size or quality issues and now my account is not opening and there’s money in ajio wallet I think it’s so unethical to block like this Ajio account blocked was last modified: September 17th, 2024 by Consumer Court

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Ajio not refunding money even after returning the product

Name of Complainant Bhavani mahatma
Date of ComplaintSeptember 1, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am writing to bring to your attention an issue regarding the non-receipt of a refund amount into my bank account. On 12th August I ordered a jacket on e-commerce website Ajio ,being unsatisfied with the product I requested return [Date of Refund requested 15th August ], a refund was initiated for the amount of […]

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Ajio self shipment policy

Name of Complainant Srushti
Date of ComplaintAugust 16, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a jeans which doesn’t fit me. I want to return it and get my refund. But ajio app shows return exchange not applicable, you can self shipment it the address given to you. As a customer I find this strongly inconvenient. Because I have no expertise regarding how to ship items. But if […]

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