| Name of Complainant | |
| Date of Complaint | December 23, 2022 |
| Name(s) of companies complained against | SWIGGY |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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This is regading my Siwggy order number 154859650898.Actually I got the chicken noodles with very low quality without any taste.Oil used was vey low quality.I agree that Swiggy do not have control over food so cannot do any thing .it’s food vendors who are responsible for quality. But my point is I have experienced this food quality issue with my 3-4 orders in last 15 days and it is observed that all those vendors al basically cloud setup and they are operational on Swiggy with 3-4 different brand names but sales food from same place same kithchen. so my question is why Swiggy it allowing such food vendors on swiggy Is rhis Swiggy policy rhat they allow such vendors on swiggy and rake money from they for fake reviews to the customer.
No taste at all.This is home based setup lookslike who are preparing the food from home.No quality being mainted.I for simple tossed noodles in Artificial colour used in good.so Overall why Swiggy is alloing such vendors not sure why. Still on Siwggy it rated 4+.I think this is gamut like we as an customer not able to see any review comments as we are just able to get the ratings. Now I have doubt that all those rating also part of paid subscriptions which vendors are paying as per required ratings.The Chinese factory is best example of this.There address was also showing some resedential house. I agree they might have only delivery kitchen but overall food quality should be good but that was not the case here.
Please check I have attached my previous food order receipts here.
Please take strict action on such dummy food vendors with fake reviews on swiggy and Swiggy allowing them to sale anything and not bothering to the customer.
Image Uploaded by Abhijit: