Swiggy not refunding for rotten paneer

Name of Complainant Dr. Karishma
Date of ComplaintJuly 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Dr. Karishma:

I received paneer pack which is just 3 days away from expiry. Still i opened it to check and it was already sour and smelling. I complained regarding this but they said they can’t refund. It’s a paneer worth Rs80/- but the trust is lost forever. What if i had ordered something of higher price. No matter small or big money is money and nobody gives a penny for free we need to earn. The executives are repeatedly arguing with no refund option. I’m a regular instamart customer. I order groceries/vegetables daily from swiggy . And this kind of behavior is unacceptable. Uninstalling this fraud app now.

Order id
#147628808005946

Image Uploaded by Dr. Karishma:

Leave a Reply

Your email address will not be published. Required fields are marked *