Swiggy Item not delivered , Company not refunding amount

Name of Complainant Sumeet K b
Date of ComplaintMay 22, 2023
Name(s) of companies complained against , ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Sumeet K b:

Hi, I placed order on Swiggy on May 20 around 10:30 pm from Grill 9 restaurant, SD Road, Secunderabad. Ordered two items, Fried Rice and Shwarma.

Swiggy delivery boy delivered only fried rice and did not deliver the Shawrma, when I raised the complaint to swiggy, their chat support was useless, they asked me to email.

After I emailed, I received a reply with all stupid funds from swiggy, but they dinot mention anything regarding refund amount.

I want my amount to be refunded, why should I pay for item that was not delivered to me.

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