Name of Complainant	Manish Kumar
Date of Complaint	May 20, 2023
Name(s) of companies complained against	SWIGGY
Category of complaint	Consumables
Permanent link of complaint	Right click to copy link
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I recently ordered from swiggy at night 0:46 and after some time i check delivery time is showing 7 min from approximately 10-15 min after call the delivery boy phone was switched off after a while i call resturant and ask them they told the delivery pick up the delivery and his phone us switched off
The after talking to swiggy they give me another order after checking the delivery partner i was shock same delivery partner showing different location and his phone switch off again after talking swiggy they are try to reach but switch off phone so it’s clear the are trying to scam
I ask them to cancel because I don’t want to waste ny time it’s take 1:20 hour for this process bow they are not returning/refund the money for same
Order id of replacement order : 167515481872
Order id of first order : 167512587142

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