Swiggy Delivery Partner

Name of Complainant Shabnoor
Date of ComplaintMarch 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shabnoor:

I have order food, and waited an hour. It was showing 15 mints aways from my location. later the delivery partner cancelled. I rasied as request to the delivery partner no response.

I raised it to a complaint, the swiggy rep told the delivery guy waited for 15 mintts at my location. I rasied a query why saying why didnt he reach me? Why didnt he called me or the swiggy team? And why the app was showing he was 15 mints away from the location?

No repsonse they tried just giving the refund with no answer and forcing to take it, I asked again and agian , they requested for call, I said no, when I asked them to call me they said it not possible against the rule, then why did you request for the call earlier?

I am really pissed, they lied and no repsonse and asking me to take money.

Image Uploaded by Shabnoor:

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