Swiggy company taking money from customer and item missing in delivery and not refunding

Name of Complainant Sindhu
Date of ComplaintAugust 12, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Sindhu:

Delivery guy came and took payment vis paytm and the order one of the item is missing from the package. He agreed on phone that it got damaged but cheated by taking money. Swiggy support promised 2 times by 2 ppl refund process for order and now not given and only chat support its giving avoiding phone calls to give refund request. Swiggy has smartly cheating us by not giving call support to avoid money related dealings.

Image Uploaded by Sindhu:

Swiggy company taking money from customer and item missing in delivery and not refunding

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