Suzuki connect showing stale data and yellow flashing triangle indicator on Dash board – Not help from support despite multiple emails and phone calls

Name of Complainant George
Date of ComplaintDecember 19, 2022
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link
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Text of Complaint by George:

Hi,

Despite multiple calls & emails with nexa experience with respect to suzuki connect , i am having a terrible experience with so called premium “NEXA”
The support is not even ready to register a complaint or solve my issue . They are not yet even replying to my emails inspite of muitiple follow ups

I am seeing issues with Suzuki connect showing stale information and this causes the yellow triangle flashing indicator to come on newly purchased XL6(just under 2 months). since Dec 7 . Till now it is not rectified .

I am sorry to state that this is one of worst service being offereed by maruti .

Please look into this . I am struggling to find help on this

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