Name of Complainant	Harish Kumar
Date of Complaint	June 1, 2022
Name(s) of companies complained against	PNBmetfile
Category of complaint	Insurance
Permanent link of complaint	Right click to copy link
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Text of Complaint by Harish Kumar:

From: Harish Kumar
Date: 30 May 2022 at 12:26:06 PM IST
To: indiaservice@pnbmetlife.co.in, gro@pnbmetlife.co.in
Subject: Re: New business payment confirmation for your policy from PNB MetLife -suspected transduction

Dear Team,

On Wednesday dated 18/may/2022 I received call from one lady forget name and number said I m from CDS regarding policy review department, have you any policy. Is there proper update of your policy regular call like fund value all these things. I said there is only call at time of premium paid. Then she told me I will raise request on your behalf there customer care will call you. I said OK. On next day call received from one guys told me(Alok Mehra, Mob: 9355510733 about my policy feature and he told me that there 30% of your policy goes to your agent named as Raghvendra. I was suspired to know that then he told me we can raise voice against him at IRDA. On next day Mr. Rakesh Chouhan mob:7840845864 told me all about these things ans suggest to port your policy Aegon Life to other service provider. On same day at 3pm call received from Aegon life customer care agent Mr. Mishra 9355518217) freeze my policy at3:07 pm say that share your port request number till 6:00 pm otherwise we will deduct 90% of your policy as penalty. Again I have called to Rakesh , he suggest me to port my policy in 3 partner 1: Reliance Nippon Life insurance share link “https://customer.reliancenipponlife.com/pdcSelflink/ “to pay payment I tried on this this but payment not succesfully done premium 1 Lakh. Then i tried with new link of PNBMetlife via link “https://www.pnbmetlife.com/wps/portal/dm/payonline/!ut/p/z1/04_Sj9CPykssy0xPLMnMz0vMAfIjo8zifSxcjQwNTQy93J3M3QwcLYydXE1CHQ0svI31w8EKDHAARwP9KGL041EQhd_4cP0oQkoKckMjDNIVFQFPEL61/dz/d5/L2dBISEvZ0FBIS9nQSEh/p0/IZ7_214C1J82P079C0QTPHCFGO10O4=CZ6_L8E21141JGB7F0A83BE4UA08K3=LA0=Eaction!PaymentInfo_View==/” made successfully of 1.3850 Lakh /- premium paid . I received acknowledgment mail and application number from metlife iMetLifeAdmin@pnbmetlife.co.in as statement below mentioned:
Dear Harish Kumar,

Your premium payment transaction for PNB MetLife of Rs.135850.00 against application no. 520745123was successful with Transaction no. WAXG1173954828.

Please quote this transaction ID for any further reference. Premium shall be allocated in policy on risk commencement date subject to policy issuance.

You can call our helpline 1800 425 6969 if you need any further details regarding your application with us.

Thanks and Regards,
Team PNB MetLife India Insurance Company Limited
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At night I realized that these is scam happened with me . I have blocked my credit card. Same inform to Metlife gogrevarnce . But till still I have not revieved any update from PNB metfile.

Thanks & Regards,

Harish Kumar
Mob : 7060249990

Sent from my iPhone

On 28-May-2022, at 1:43 PM, Harish Kumar wrote:
Dear Team,

Yesterday I have made
this payment is genuine, I have suspected.
Done through this link:

https://www.pnbmetlife.com/wps/portal/dm/payonline/!ut/p/z1/04_Sj9CPykssy0xPLMnMz0vMAfIjo8zifSxcjQwNTQy93J3M3QwcLYydXE1CHQ0svI31w8EKDHAARwP9KGL041EQhd_4cP0oQkoKckMjDNIVFQFPEL61/dz/d5/L2dBISEvZ0FBIS9nQSEh/p0/IZ7_214C1J82P079C0QTPHCFGO10O4=CZ6_L8E21141JGB7F0A83BE4UA08K3=LA0=Eaction!PaymentInfo_View==/

Regard,
Harish Kumar
Sent from my iPhone

On 27-May-2022, at 6:53 PM, Harish Kumar wrote:
Hi Team,

Plz confirm this is new policy or port from other .

Regard,
Harish Kumar

Sent from my iPhone

On 27-May-2022, at 4:38 PM, iMetLifeAdmin@pnbmetlife.co.in wrote:

Dear Harish Kumar,

Your premium payment transaction for PNB MetLife of Rs.135850.00 against application no. 520745123 was successful with Transaction no. WAXG1173954828.

Please quote this transaction ID for any further reference. Premium shall be allocated in policy on risk commencement date subject to policy issuance.

You can call our helpline 1800 425 6969 if you need any further details regarding your application with us.

Thanks and Regards,
Team PNB MetLife India Insurance Company Limited

This is a system generated mail. Please do not reply to this mail.
The information contained in this message may be CONFIDENTIAL and is for the intended addressee only. Any unauthorized use, dissemination of the information, or copying of this message is prohibited. If you are not the intended addressee, please notify the sender immediately and delete this message.

Image Uploaded by Harish Kumar: