Sudden value added services activation

Name of Complainant Rachna Kachru
Date of ComplaintOctober 17, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rachna Kachru:

Suddenly some offer (Gamepind) was activated and I did not activated it which automatically reduced my balance. I don’t know how this happened but I want my balance back. I have deactivated that offer for now. I need an explanation for this and if I didn’t get my balance back I will lose faith in your organisation. Vodafone has always been my first choice and now this kind of act has really put me in a doubtful situation of sticking to the Vodafone connection.

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Sudden value added services activation

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