| Name of Complainant | RAHUL DEV CHITTORIA |
| Date of Complaint | April 21, 2018 |
| Name(s) of companies complained against | DEPARTMENT IF TELECOMMUNICATIONS ( SECY.DoT) |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
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MOST URGENT : ITS HIGH TIME NOW TO STEM THE DESPICABLE ROT IN TELECOM RELATED PILING UP COMPLAINTS AND TO TAKE IMMEDIATE NEEDFUL ACTION & PROVIDE DILIGENT FEEDBACK ON THE NEEDFUL ACTION TAKEN FOR THE LONG STANDING DND VIOLATION COMPLAINTS PENDING FOR NEEDFUL ACTION UNDER TRAI REGULATION / GUIDELINES
ATTN : MS. ARUNA SUNDARAJAN – SECY.DoT ,MINISTRY OF TELECOM , NEW DELHI
MADAM ,
With reference to the above cited subject , it is mighty inexplicable as to how can you still remain immune to the umpteen escalations to yourself for the respective DND VIOLATION CIMPLAINTS , wherein even multiple PG PORTAL COMPLAINTS LODGED REPEATEDLY THROUGH DDGPG DoT in this context ,has had no effect on the unscrupulous telecom service providers ,who flout the TRAI guidelines / regulations with gay abandon ,while having no compunctions whatsoever to post frvolous , concocted ,botched up ,vague and out of context replies to close the complaints ( while remaining reluctant to take needful action )vide escalations made to them through respective umpteen emails , tweets , and PG portal
complaints :
THE FOLLOWING DND VIOLATIONS COMPLAINTS ARE STILL PENDING FOR RESOLUTION ,FOR WHICH YOU ARE REQUESTED TO DIRECT THE NEEDFUL RESOLUTION FROM YOUR OFFICE TO THE RELATED TELECOM SERVICE PROVIDERS :
1.BW-EQUITY : ( BSNL)- CDRGP30203720182 DATED 03-02-2016
2.BW-EMINNT :(BSNL)-CDRGP30203862670 DATED 03-02-2016 AND
CDRGP30206884814 DATED 06-02-2016 ( twice )
3.BW-INTMAT :(BSNL) -CDRGP30206883134 DATED 06-02-2016
4.BW-PROPLS :(BSNL) -CDRGP30206885475 DATED 06-02-2016
5.BZ-HOUSNG :(BSNL) -CDRGP30622449185 dated 22-06- 2015
6.BZ-Budget :(BSNL) -CDRGP30706366239 dated 06-07-2015
7.COMPL.REF. CDRGP30217627201 DATED 17-02-2017 ( VK-GoIBIB ) – VODAFONE
8.CDRGP30407307287 DATED 07-04-2017 ( VK-HOMEZS ) – VODAFONE
9.ID-TOPSMS : BOOKED VIDE CDRGP30429329767 DATED 29-04-2017 – IDEA CELLULAR10.RM-BESTHM VIDE COMPLAINT REFERENCE NO.
( RELIANCE ) CDRGP30511492593 DATED 11-05-2017.
11. AX – FEESEP
( AIRTEL ) –
CDRGP30323885414 DATED 23-03-2018.
APART FROM THE ABOVE ( AS ALREADY INFORMED YOU EARLIER SEVERAL TIMES ) .
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FOR YOUR REFURBISHMENT:
FOR ,FIR NO. 1060 DATED 18-07-2017 ,LODGED AT KAVI NAGAR PS GHAZIABAD ,WHEN REPEATED EMAIL OBJECTIONS / REMINDERS AND CALLS TO THE OFFICE OF GOPAL VITTAL – CEO AIRTEL , GOVIND KUMAR MISHRA -,AIRTEL NDNC HEAD WENT IN VAIN ( AND AS ALSO ABOUT A DOZEN PG PORTAL COMPLAINTS LODGED IN THIS CONTEXT ,WENTN IN VAIN ) :
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CASE 1 ( ACCUSED ) : AIRTEL NDNC TEAM AND WAVE CITY ( AIRTEL NDNC HAD PRODUCED A MANUAL DOC OF WAVE CITY IN MY NAME TO FRAUDULENTLY ESTABLISH MY SUBSCRIPTION TO GET PROMOS VIDE AD-GRIHPR )
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CASE 2 : HFCL ( NOW QUADRANT TELEVENTURES LTD. – A SISTER CONCERN AND TELECOM WING OF VIDEOCON GROUP – WHICH IS TOUTED TO BE NEXT BIGGEST RECENT SCAM AFTER PNB ) AND AIRTEL : REGULATORY ,CUSTOMER SERVICES TEAM . PROMOS RECD. VIDE THE FOLLOWING TM IDS’ SUBSCRIBED TO HFCL FROM 24-12-2016 TO 16-02-2017 :
A. HP- FLATSM ( 2 TIMES )
B. HP-vijsid ( 2 TIMES )
C.HP- JPEHEL
D. HP- PROFIT
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CONTINUED OFFENCE BY THE ACCUSED ( I.E. EVEN AFTER THE FIR WAS MADE AGAINST THEM ) :
CASE 1 ( CONTINUED OFFENCE ) :
AIRTEL NDNC TEAM AND MARKET MAGNIFY ( INDORE ) – AIRTEL NDNC HAS PRODUCED A MANUAL DOC OF MARKET MAGNIFY IN MY NAME AND MOBILE NO. ( EVEN BEARING MY FAKE SIGNATURE ) ,TO FRAYDULENTLY ESTABLISH THAT I HAVE SUBSCRIBED TO GET PROMO VIDE THE TM ID : AM -ROYENF ( SUBSCRIBED TO AIRTEL ITSELF ).
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CASE 2 ( CONTINUED OFFENCE ) : HFCL VIDE ANOTHER VIOLATION THRU ,HP-HOMEZS
APART FROM THE ABOVE :
OWNERS OF THE FOLLOWING TELEMARKETING IDS’ HAVE TO BE IDENTIFIED :
1. AD-GRIHPR
2. AM-ROYENF
3. HP-FLATSM
4. HP-vijsid
5. HP-JPEHEL
6. HP- PROFIT
7. HP-HOMEZS
APART FROM THE ABOVE FOR HFCL CASE FOLLOWING FORGED DOCS. ( DIGITAL AND MANUAL AS WELL ) WERE GENERATED FRAUDENTLY IN MY NAME AND NO.( TWO MANUAL DOCS BORE MY FAKE SIGNATURE TOO )- THESE DOCS WERE GIVEN TO FRAUDULENTLY ESTABLISH THAT I HAD INFACT SUBSCRIBED TO RECEIVE THE PROMOS VIDE RESPECTIVE HFCL TELEMARKETING IDS’ ( AS MENTIONED FROM SL.3 TOSL.NO.7 ) :
1. APPU GHAR FORGED DOC ( DIGITAL )
2. HDFC SECURITIES ( DIGITAL DOC.)
3. CRYSTAL RESIDENCY ( MANUAL DOC EVEN BEARING MY FAKE SIGNATURE ).
4. SMS REALTY ( MANUAL DOC EVEN BEARING MY FAKE SIGNATURE ).
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I ,HOPE NOT THAT AIRTEL , VODAFONE , RELIANCE AND BSNL ,HFCL HAVE BEEN GIVEN PRIVILEGES BY TRAI OR THE TELECOM MINISTRY ITSELF TO FLOUT THE TRAI GUIDELINES WITH GAY ABANDON AND SHOW RELUCTANCE TO TAKE NEEDFUL ACTION ON THE DND VIOLATION COMPLAUNTS BOOKED AGAINST THEIR OWN SUBSCRIBED NOS. AND TM IDS’ ( AS MENTIONED ABOVE ) .
IT ALSO QUITE INEXPLICABLE HOW COULD YOU REMAIN IMMUNE FOR SO LONG ON THE ABOVE ,WHEN YOURPS.MS. ARCHANA GULATI WAS COMPREHENSIVELY UPDATED ON THE DESPICABLE PLOYS EMPLOYED BY THE ABOVEMENTIONED TELECIM SERVICE PROVIDERS ( TWICE ) VIA CALLS AT YOUR OFFICE AND I WAS ASSURED OF A EFFECTIVE INTERVENTION AND RESOLUTION TO MY RRSPECTIVE COMPLAINTS ( AFTER THOROUGLY UPDATING YOYRSELF ON THE SAME ) .
NOT ONLY THIS BUT THE ABOVE MENTIONED TELECOM SERVICE PROVIDERS HAVE HAD NO COMPUNCTIONS WHATSOEVER IN EVEN NEGATING MULIPLE PG PORTAL COMPLAINTS AGAINST THEM IN THE SAME ABOVE DND VIOLATIONS COMPLAINTS CONTEXT ,UNDER FRIVOLOUS , CONCOCTED ,BOTCHED UP ,MANIPULATED ,VAGUE AND OUT OF CONTEXT REPLIES . UNFORTUNATELY AS BROUGHT TO YOUR KNOWHOW MULTIPLE TIMES VIDE RESPECTIVE EMAILS ,TWEETS , THE PG PORTAL COMPLAINTS ARE NOT AT ALL MONITORED FOR THE RESPONSES AND RESOLUTION BY DDGPG DoT . ANY CRAP OR OUT OF CONTEXT REPLY WHATSOEVER IS TAKEN AS COMPLAINT CLOSURE . THESE ABOVE MENTIONED SERVICE PROVIDERS HAVE BEEN DOING THIS MOST BRAZENLY AND BLATANTLY SINCE LONG WITH JUST NO COGNIZANCE BY TELECOM MINISTRY .
ANTICIPATING A FAST AND NEEDFUL ACTION ON THE ABOVE WITHIN 10 DAYS BEYOND WHICH NOW , I WILL BE COMPELLED TO BRING OUT THE ANOMALIES INTO SOCIAL MEDIA / PUBLIC DOMAIN IN COMPREHENSIVE DETAILS .
N.B. : THIS EMAIL IS MARKED TO ALL THE ABOVEMENTIONED TELECOM SERVICE PROVIDERS .
Rahul Dev Chittoria , Airtel mobile no.: 9871337946
SORDID STATE OF DND VIOLATION COMPLAINTS VIDE THE CASUAL APPROACH TO THE PILING UP COMPLAINTS BY SECY.DoT was last modified: April 21st, 2018 by Consumer Court
Image Uploaded by RAHUL DEV CHITTORIA:
The impotent UCC process has to be abolished and New policy should be regulated immediately to protect the privacy of the telecom users.
Those corrupted officials at TRAI or DoT has to be expelled from the services without any monetary benefits.
If any telecom user(s) get a single UCC, then the respective operator(s) services has to be barred right at the first complaint.
The complainant should be awarded a hefty compensation for the nuisance and the DND violations caused by the telemarketer(s)