Snapdeal Complaint Regarding delivered old and used shoes

Name of Complainant Prince singh
Date of ComplaintAugust 24, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prince singh:

This is prince and I ordered Nike Air Presto Ultra Flyknite Black Running Shoes and this old and used shoes of local brand is delivered.

I did mail to the Snapdeal but no any reply came, I requested for the return and refund,the person came and he took the picture of the order, did What’s app to someone and then told, u selected the resion to return is inappropriate and he told I’m not going to pick up the order. U have to select the right resion what he is told was not listed in the drop-down menu ‘delever old and used shose’.

If I’m attaching the image of that order and he had verified that then what’s the issue to take return, and another thing I did the mail, no action was taken and even not a reply was received.

And no any costomer care no by which I can talk, only recorded voice is there on the available costomer care no.

Image Uploaded by Prince singh:

Snapdeal Complaint Regarding delivered old and used shoes

One thought on “Snapdeal Complaint Regarding delivered old and used shoes

  1. Hi Prince,

    We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

    Thanks!
    Team Snapdeal

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