Sms facility not available even after recharging with validity pack

Name of Complainant Ajay
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Ajay:

I have recharged my airtel phone number with rs 49 pack, and rs 10 pack for main balance on top of validity pack.
But still I am not able to send sms from my number as airtel states that I have to recharge with unlimited pack, that is very unfair as I already have validity and main balance.
Kindly help provide justice.

Image Uploaded by Ajay:

Sms facility not available even after recharging with validity pack

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