Smartwatch defective

Name of Complainant Prayag
Date of ComplaintJanuary 19, 2023
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Prayag:

I have ordered one smart watch from amazon in sale after 5 days it was lagging too much then I am decided to return the product but when I have returned my watch the after 15 days I dosen’t get my refund money when I call in customer service then they have said call after 3 days after investigation. Then when I call after 3 days then they said that your watch was not an original watch that you have but from us then I have told them please! It’s not an duplicate watch it’s an original watch then said sorry they can’t do anything in this then I have said ok return that watch to me then they said there was no policy in their company to return my watch again.
Please Sir,
It’s an request please help me

Image Uploaded by Prayag:

Smartwatch defective

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