| Name of Complainant | |
| Date of Complaint | May 26, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
My name is Inderjeet Singh and phone number is 9646457122. I have ported my number from. Vodafone to airtel . I am not getting the proper speed and as per the speed test, it is showing 1.02 Mbps and it was 4 Mbps till yesterday. When I called customer care and had a word with rep Simran.
She told me that she raised a request and it will take 4 days. Asked her about the compensation for 4 days.. She said that her senior supervisor will check it. Asked her to transfer the chat to supervisor and she transferred me in the same queue without even knowing it. Then I had a word with shalu.
Then agent was calm. Told her about the concern and asked her to update the notes as I am escalating this issue to consumer court for the agent and supervisor. How come no supervisor and managers were not available.
R’s
Inder
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