Simpl charge extra amount from customer without notice or highlighting them

Name of Complainant Krishnendu Pramanik
Date of ComplaintNovember 21, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Krishnendu Pramanik:

Simpl show me a notification to enable billbox facility when I enable it and pay a mobile recharge bill simpl charge me rs 50 for it. Normally a credit facility provider company show their charge and fees to enable any step or facility but simpl didn’t show me or aware from this charge when I enable billbox.

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