Simpl app is harassing me and asking me to make payment for a transaction which I have not initiated

Name of Complainant De Hema HM
Date of ComplaintJuly 3, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by De Hema HM:

There was a free offer for existing customers in an app nursery online- since I am an old customer.
I agreed to receive the free gift, and then they informed me that an additional fee would be charged for shipping. Follow which I cancelled my order through email. But since then I am receiving numerous messages from simpl app and asking me to make a payment. They are harassing me to make UPI payment or else they will 3 times hefty fine

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