Simpl Account charged with fraudulent transaction

Name of Complainant Auroshikha Dasgupta
Date of ComplaintDecember 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Auroshikha Dasgupta:

I got a call from an IVR supposedly from Simpl asking me if I am trying to login from another device. It gave me an option to press 1 if I want to confirm that it was not me trying to login so I did so. After that my Simpl account got charged with a transaction from Goibibo that I did not make.

Image Uploaded by Auroshikha Dasgupta:

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