Sim is not activated past 14 days after porting!

Name of Complainant Shibu Prasad
Date of ComplaintOctober 9, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Shibu Prasad:

I have ported my Mob no: 9900419667 from Vodafone to Airtel and I have received a message from Airtel(AX-AIRCLB)saying that

Dear Customer, your porting request for mobile no. 9900419667 to Airtel has been validated by Vodafone (GSM). The number will be ported-in to Airtel by 2018-09-27 00:03:00.76. 

As mentioned in the message Vodafone has  disconnected the network on 27 Oct and Airtel  has not yet activated their sim. It’s been 14 days I’m living without any network.

I CALLED AIRTEL CUSTOMER CARE SUPPORT FOR LAST 14 DAYS AND ALL THE 14 DAYS I GOT MANY FAKE PROMISES SAYING IT WILL GET ACTIVATED BY END OF THE DAY.

14 days over and Airtel haven’t solved the issues.

I’M NOT ABLE TO MAKE ANY ONLINE/BANKING TRANSACTION, AIRTEL PUT ME A WORST SITUATION AND MADE BIG LOSS.

I felt Vodafone customer care service is far far better than Airtel. I’m regretting now for jumping Vodafone to Airtel.

yesterday I got a mail from Airtel stating that it will get activated by Oct 12, 2018. I have waited for 14 days again I will not able to wait for 3 more days.

Requesting you to take necessary action against Airtel for this negligence.

Regards,

Shibu Prasad (9567037772)

Image Uploaded by Shibu Prasad:

Sim is not activated past 14 days after porting!

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