| Name of Complainant | |
| Date of Complaint | November 16, 2018 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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From last one month I was not doing any recharge on my Vodafone number. As it was said that the SIM Card has life time validity but on 07 Nov 2018 my Outgoing call validity is expired & showing that incoming call be also be stopped from 22 Nov 2018. Yesterday I was trying to recharge but on every recharge it was showing that,”this offer is not available at your number”. Hardly Rs 10 recharge done & then Validity shown up to that day i.e. 15.Nov 2018. I didn’t use my balance yet on the next day outgoing validity expired. What a fraud company is Vodafone! When I am trying to call customer care executive, there is no option to talk and ask the solutions.I don’t understand how a lifetime validity SIM card’s outgoing expires. To recharge for validity. Please take necessary action to stop this Vodafone fraud. I hope they are trying to raise fund using this expiry fraud. Please take action.
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