Sim card not working even after a complaint has been registered for 5 days

Name of Complainant MOSLINGTON LYNGDOH MAWLONG
Date of ComplaintApril 26, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by MOSLINGTON LYNGDOH MAWLONG:

  • I have raised a complaint that I’m not getting any network in my number since the 21/04/2019. I was told that it was due to some technical problem that I’m facing the issue. And was told that it will get resolved latest by the 26/04/2019 18:00:00. But after I found out that it’s still not working, I contacted the customer helpline again but I was told that I’ll have to wait again for another week for the issue to get resolved. So how can I be accept this. I’m not able to use my mobile and that too being my official number. I’m paying my bills on time. I’m facing a lot of problems at present. My previous complaint number was 595563892 which was closed but without a solution. And today, they have raised another complaint for their end with the number 596460416. So kindly help me this as I’m facing a lot of problems. Also, at the end of the month, I’ll have to pay my regular bill which is 299 per month, without getting to use the services.  Hope this issue will be resolved soon. Thanking You. M. L. Mawlong

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Sim card not working even after a complaint has been registered for 5 days

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