SIM card not working

Name of Complainant Karthikeyan
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Karthikeyan:

Dear Sir/Madam,

My wife is having the VodafoneIdea prepaid connection. From 20-01-2022 evening onwards her sim card is not working. I went directly to the VI store and informed them, and they were instructed to change the new sim, but the proof holder must come to the VI store to get the sim card. Unfortunately my wife is in the maternity stage and right now we are having a 2-weeks older baby. Doctors are advised to avoid travelling. As of now, a direct visit to the VI store is a little bit difficult for us. Hence kindly give the needful suggestion to change the new sim card.

Image Uploaded by Karthikeyan:

SIM card not working

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