Short order – product/ refund not received

Name of Complainant Sripriya Rajan
Date of ComplaintOctober 3, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sripriya Rajan:

order number 15988727119056658A  complaint number 601346930.
I have been raising so many complaints for the past 32 days,from but no response from Jiomart whatsoever. Every 2nd day I get a new complaint number and assurance of call back and refund in 48 hours.
I had ordered for Madam Rice Atta Flour 500gms via the Jio mart app on the 31st August and received a delivery by 2nd September for all the other items in the order except the rice atta.
A total payment of Rs  742.35/- is deducted from my credit card account for the same which includes the cost of the rice flour Rs. 29.75/- in the total.
I registered a complaint with the call centre executives but received no updates yet.

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Short order – product/ refund not received

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