ShopClues Had Given Damage and Defective Product and Not Accepting arranging Refund

Name of Complainant Swapnil Shivalkar
Date of ComplaintJuly 30, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Swapnil Shivalkar:

This is my Two Order Number

187149180 and 187149147

I had order 5 litre Oil of rs 660 because it was low and I had order 2 different order so seller duty is that the Product should give in different box amd with poly cab packing of container
He had not done that he had merged two order in one box 187149180 and 187149147 this two order had bad merged .This Two Container Collide each other in transit and damage totally all oil was leak and floated in the container box this is totally Damage due to poor packing from ShopClues … Now this oil is usable and edible and also this product I had recived old stock it was almost yet to expired can’t take risk on Health issue … It is hazerdous due to almost expired Product and much more than damage Product.. we are living in corona condition taking care of safety and in that we can’t take risk of Damage Product and Expired Product… This is Product is totally Disposable Can’t Accept and now seller had also make Product Out of Stock it means he doesn’t have Fresh Stock what was there he had provided with defective Damage Condition..My Money is Totally Wasted First Order From ShopClues And this I had Getted Please Refund my Money Back immediately

Image Uploaded by Swapnil Shivalkar:

ShopClues Had Given Damage and Defective Product and Not Accepting arranging Refund

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