Service stop issue

Name of Complainant Sathyavathy
Date of ComplaintNovember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sathyavathy:

Hello Sathyavathy M, an outstanding of Rs. 505.64 is still due for your number 9688248860 with the previous operator Vodafone, TN. Your services will be stopped by 02-DEC-20, incase dues are not cleared.

Vodafone app I am unable to use to pay my outstanding since I have ported to airtel
I have raised complaint on vodafone that I am unable to pay since my sim is ported to airtel and asked for someother options to pay
When they don’t respond me proper how can you stop my service I am ready to pay my outstanding
They are not providing me link to pay
Is this the way you people treat your customer
Have you people contacted me regarding this payment
I am ready to pay out please provide a link
I have attached my screenshot that I am unable to use their app to pay vodafone outstanding

Image Uploaded by Sathyavathy:

Service stop issue

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