Service Requests are closing without resolving

Name of Complainant JABIR EKP
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by JABIR EKP:

So many time i complained about not able to use or getting data service in my location. Unfortunately the technical team always sending messages like…
Hi, we have resolved your network complaint no. KEL-V00731311907. With this, you should not face any further network issues. Just in case you arent happy with our resolution, you can appeal at 198 (Toll Free) within 30 days.

This Sr also closed without providing service or resolved the issues.

Also getting call from the team for passing the same wrong information only. They won’t get my words or issues.
Where i want to go for a service? In which department? In which office?

Image Uploaded by JABIR EKP:

Service Requests are closing without resolving

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