Service Denied During Warranty

Name of Complainant M Sai Prasad
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by M Sai Prasad:

Dear Sir,

We purchased a kent Water purifier( Kent Maxx) from Flipkart in Jan2020 and within 2 months the filter started showing problem and it is services 5 times in 9 months and now the company is demanding money to replace filter. When i purchased the product from Flipkart the warranty stated 1 yewar warranty on Parts and Labor but company is denying service. I wrote a mail to their Chairman also still they are demanding money to change the filter and make the machine work.

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Service Denied During Warranty

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