Send wrong product and return success but still refund not issued

Name of Complainant Alok Nigam
Date of ComplaintSeptember 17, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Alok Nigam:

Dear Sir,

Clubfactory send me wrong product and I returned that product , and received receiving receipt but still refund not issued, I contacted with support they told me everyday give me more time to resolved this issue. At least 1 moth gone but no take action. My order I’d is :- SO131047206

Support team not able to help me , they cheated me and clubfactory leaking customer data to fraud caller’s.

Image Uploaded by Alok Nigam:

Send wrong product and return success but still refund not issued

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