Send me different model of phone and block my account after that not accepting my return

Name of Complainant Aaina choudhary
Date of ComplaintAugust 19, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Aaina choudhary:

I ordered a mobile phone (realme 9 pro plus) from Amazon on 25th july and i received the parcel on 1st August when i unboxed the parcel i got a different model (realme 9 pro)
Then i request a return for the order my request doesn’t fulfill 3_4 times when the request accepted then amazon blocked my account

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