| Name of Complainant | |
| Date of Complaint | May 6, 2026 |
| Name(s) of companies complained against | Goibibo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
Booking ID GOFLDNTAKE2Y1618136
I have bought a “zero cancellation” policy flight ticket above booking id. For that i have given Zero Cancellation Charges ₹ 2,623 .
My Total Amount of ticket ₹ 18,663
But when i cancelled the ticket before respective timeline given in ticket, refund got unexpected.
A refund of ₹ 10,942 proceed.
They deducted Zero Cancellation Charges ₹ 2,623 and airlines deduction 3999/- done separately which is a scam being purchased Zero Cancellation policy.
Now speaking with goibibo team, till 4xtimes called them in last 10 days, but the separate amount 3999/- not yet refunded.
********I need my complete amount refund please****