| Name of Complainant | |
| Date of Complaint | November 9, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I deposited 1000rs on 29/10/2024 And i submitted all screenshot of payment also i submitted my 6 months bank statement still the deposited amount is not credited in my account and today they told me that your complaints id has been closed because you didn’t submitted screenshots of payment. this is very dangerous i think i am not a only person who can trapped by these types of betting websites or app thik about the entire population of our country and thik about how big this scam is India need to be focused on this. please humble request to government of India please banned this app in India
Image Uploaded by Akshay Rathod:
We extend our sincerest apologies for the delay you have experienced in the crediting of your deposit. Under usual circumstances, deposits are processed and credited within an hour. However, there are occasions when, due to high demand on the payment system or bank-related issues, the process may take a few days. We understand how this can be an inconvenience and appreciate your understanding.
To assist you more effectively, we kindly recommend that you reach out to our support team through your account on the 1xbet website or via our mobile app, if you have not already done so. When contacting support, please ensure that you provide all the necessary details of your payment. This will enable us to investigate and resolve the matter with greater speed and efficiency.
Your patience and loyalty are highly valued, and we are fully committed to assisting you. We are here to ensure that your experience with 1xbet remains smooth and satisfactory. Thank you for placing your trust in us and continuing to stay with us.
With our best regards,
The 1xbet Team
My gaming I’d 342902243
I dipposit 29days ago 20k but not yet credit I send email and onion chat through all payment details 29days same answer tell Dear user , your issue has been raised to the payment department , all the issues will be looked after one by one , it might take sometime for your issue to get addressed , wait for the update , you can connect with chat support at any given time .