| Name of Complainant | |
| Date of Complaint | February 18, 2023 |
| Name(s) of companies complained against | sbi |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have received a call on 30th December 2022 from 086818 64772 ( Tamil ) number regarding upgradation of my simply save card to prime card. At that time they have informed me that the new upgraded card limit was ₹500000/-. So i accepted to upgrade my card. I got the dispatch details sms and after that i have checked the credit limit but it is still ₹:35000/- so i hasnt taken delivery of the new card. But the annual charges of ₹589/- + taxes hasbeen debited from my credit card. Regarding this i have contacted the customer care and raised the complaint many times and every time the complaint has resolved saying that they have not given false information regarding card limit. The last complaint no i made was Id- 1-308148602059 this time also they resolved the complaint saying the same answer. I have the call recording of the call when i they called me regarding the upgradation. I am attaching it for your reference. Please look into the matter seriously and do the needful at the earliest.
Image Uploaded by hariharasudhan j:![SBI credit card fake promises [RESOLVED]](https://consumercomplaintscourt.com/wp-content/uploads/2015/12/no_uploaded.png)
Dear Customer, thanks for the details. We will try to resolve your issue ASAP. Please don’t mention your confidential details like Card number, PIN, OTP, CVV, etc with anyone or on any public forum. Do write to us on sbicard.com/email for more details.
Thank you for speaking with us. We hope your query has been satisfactorily resolved. Please feel free to contact us again if you require any further assistance. We will be glad to assist you. Thank you!