Rs.595 recharge successful for 1800minutes for 180 daysfree balance but I get neither free minutes balance of 1800 minutes nor any talktime in my mobile no. 9593122342

Name of Complainant Sourav Mahato
Date of ComplaintNovember 9, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sourav Mahato:

My vodafone no is-9593122342. in my vodafone app it shows that a have a bonus of 1800 minutes for 180 days with recharge Rs.595.  After successful recharge of the same amount, i get neither any free minutes balance nor any talktime. vodafone customer care replied that it is only for selected customer. now every deduction has been made from my main balance. I want my all money back or the offer which shows in my vodafone app against my no 9593122342. please oblige me solving the problem.

Image Uploaded by Sourav Mahato:

Rs.595 recharge successful for 1800minutes for 180 daysfree balance but I get neither free minutes balance of 1800 minutes nor any talktime in my mobile no. 9593122342

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