Reverted my refund amount

Name of Complainant Hitesh Choudhary
Date of ComplaintMarch 12, 2022
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Hitesh Choudhary:

I order some items from Zomat on 20th Feb after delivery i find out one item was spilled all over the packet & in that packet there was 2 items so both item got ruin so,i told Zomato support about the issue , first a support person reorder those items for me without asking me then when I asked her that it’s too late then she cancelled it from her side. After that she purposed 242 rs of Zomato credit which I can use when i want …this was happening around 21:30 pm on 20th , & that credit was reflecting in my account at around 10:30 pm …then i thought I will use this credit on next day…but on next day there was no credit amount ..they reverted it …& When I told them about this ….they are not resolving the issue…even they removed the option of calling them …

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