Returning the product

Name of Complainant Aliza Anand
Date of ComplaintJuly 2, 2022
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link
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Text of Complaint by Aliza Anand:

I have issue with the product, quality is not good. I wanted to return it now and today is the last day but customer care is saying that she can return or replace that order because the time limit is over. I received order on 23June 2022 at 11:09am and I called at 12pm but she saying that time limit is over. But in policy it’s nowhere written that 7 day will include time too. Today is 7th day I can return but customer care is not helping me in raising complaint as 11:09am is over. But in policy its nowhere mentioned in such way they will consider.

Image Uploaded by Aliza Anand:

Returning the product

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