Return request is cancelled again and again

Name of Complainant Monia
Date of ComplaintFebruary 4, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link
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Text of Complaint by Monia:

whom it may concern
Dear sir/madam
Myself Monia a regular customer of Flipkart wants to bring in your notice the following facts
1. I ordered a jacket for my son Mayank vide order I’d no….. amounting rs 2999/-
..dated…….

2. Product was delivered to my son
who is residing in H.no 137 Kohat enclave pitampura new delhi 110034.

3. When the parcel was opened it was found damaged (torn) from the armpit area.

4.immidiately a return request of the damaged product was submitted.

5. Pick up boy came to take the return and after checking it he called someone from there and told my son that return has been rejected and went away.

6. After that I spoke to your executives and raised the return again on dated……..

7. This time nobody came to pick up the product and return request was cancelled automatically.

8. I again spoke to your executives and they assured me that the return request has been raised once again and the problem will be resolved in few days time but to our amazement again the return request was cancelled automatically and
This has happened multiple time since then.
9. Now i am fed up with the issue and writing to you in hope that my problem will meet an amicable resolution with refund of my payment along with a suitable compensation against undue harassment.
Thanking you in advance in hope of a prompt action.

Monia
Mob no 9466533756

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