| Name of Complainant | |
| Date of Complaint | March 12, 2019 |
| Name(s) of companies complained against | Snapdeal |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have purchased the product worth 1750/- on 2nd March and received the product on 6th march. As we did not like the material we requested the return on the same day(6th itself).The very next day 7th march a call from blue dart guy comes and says he will take the parcel and never comes.After two days on 9th march I received message saying that return request is cancelled as per my request, which i have not done.Since then I am trying to reach the customer care, but all my efforts are in vain.
Now they say return request time closed.
I would like to know how snapdeal is cancelling the return request on their own when no such request has been sent.
Also I want my product to be returned and refunded
regards
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