| Name of Complainant | |
| Date of Complaint | October 9, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Order ID OD429216480153961100
This order has wrong model of the same brand delivered by delivery boy on 23/09/2023. I have ordered “Prestige Atlas Plus High Effient Brass burner & Toughened Glass Automatic Gas Stove 3 burner(Auto Ignition) instead I received “Prestige Atlas Plus Toughened Glass Top with lighter, knife and Hose pipe manual Gas Stove 3 burner”. At the time of delivery I refuse to received the product(before opening the product) but delivery boy didn’t give attention to my word and told me to return the product after delivery. Then I contacted to the Flipkart Executive but they also told me to return the product after delivery. Now they are rejecting to return/replace the product.
I have many time contacted to the executive but they are telling that “We’d like to let you know that your return request could not be fulfilled by the seller as their courier partner has confirmed delivery of the item in your order with order id OD429216480153961100 with the product being intact.” But I have complaint to the executive on or after 23/09/2023 continuously till date. They approved me that they will resolve the problem within some days but till now they can’t resolve my problem. But I have already paid the total money through EMI option.
