Return related to wrong product delivery

Name of Complainant VIMLESH KUMAR
Date of ComplaintMarch 20, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by VIMLESH KUMAR:

I had ordered 3 medium-sized masks of Dettol but I got two of them small-sized(child) masks. I have escalated this issue thrice before but every time my issue/request has been cancelled by the seller. I just want a return/replacement of these small-sized masks. I am now exhausted creating requests for replacement and refund of the product for the last 24 days. Kindly resolve this issue as soon as possible.
Details are as follows-
Order ID – OD124081452401383000
Dettol Anti Virus N95 mask Cambridge 95BM
M, Black
Ordered
Fri, 4th Feb ’22
Quantity:3

Image Uploaded by VIMLESH KUMAR:

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