| Name of Complainant | |
| Date of Complaint | October 12, 2022 |
| Name(s) of companies complained against | Samsung |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello sir I’ve I ordered Samsung galaxy s21 Fe 5g on BBD from your Flipkart app which delivered me on 26 sep, after 1.5 days of usage I am facing screen quality issues the boot screen is stuck on Samsung logo with green background and can’t proceed any further. It’s really inconvenience how can a new device do this this is sure that I’ve received a faulty product so I raised a return request but still it’s not taken any action by flipkart. No technical person is visiting since 10+ days. The technical visit is always cancelled by the technical team This is totally unacceptable from Flipkart’s end. First time I bought so expensive phone and I am getting this kind of treatment from you. I am not a rich guy my salary is 6000rs only I’ve purchased the device via loan this is no joke and flipkart is not doing thier work properly. I request you to solve my concern as soon as possible I’ve attached the pics and videos of the faulty device .
Name: Sajan Haldar
Order I’d: OD226067815507741000
