| Name of Complainant | |
| Date of Complaint | March 2, 2023 |
| Name(s) of companies complained against | BYJUS |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
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On I sep 2022 I confirmed for a product of Byjus on line study course for 11-12 Commerce Stream for my son after receiving so many phone calls from byjus. I was asked to deposit Rs 5000/- as registration fee and remaining amount will be taken on monthly basis through EMI. And if I am not satisfied with the product and service, I may cancell the order with in 15 days and I will be refunded the reg amount with in 24 hours.
I received the product very late on 07 Oct 2022 and on 10 Oct 2022 I cancelled the order and request byjus to pick up their product TABLET and return my Registration fee Rs 5000/- as per their commitment.
But to get my order cancelled at their end was not as easy as byjus promised at the time of selling their products. Any how I did the order cancell but till now they have not picked up the product (One Tablet Lenovo for on line study) and refunded my registration amount
Rs 5000/-
And now in the last week of February 2023 I am receiving the messages from byjus to pay the EMI of INR 4583 towards Loan A/c 94047841666980.
Which I haven’t availed and order was already cancelled in October 2022.
Please do the needful to get me refunded the registration amount and also to take necessary legal action against byjus for making such type of fraud.
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